Privacy Policy

The privacy and security of your personal information is very important to us. We take this matter very seriously. This privacy policy sets out how we collect and manage your personal information and how you can remove your personal information from our databases. For any queries that you may have about your personal information please email office@papillonvirtualsolutions.com

Who Is Collecting Your Personal Information?

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Papillon may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2/1/2024.

What we collect

We may collect the following information:

• Your name
• Your phone number
• Your email address
• The nature of your enquiry

How We Collect Personal Information

You can view all of the content on our site without providing your personal information.

1. We collect your information if you have engaged with any member of Papillon Virtual Solutions and have discussed our services. The individual who has engaged with you has added your details to our mailing list based on legitimate interest.
2. The personal information we ask for on these forms is your name, email address, phone number, and if applicable, what services you are interested in specifically.
3. The information you submit via our request form is shared only within Papillon
4. We will contact you using email and/or telephone (phone call or SMS) only to the email address and phone number you provide.
5. By submitting these forms stated above you are consenting to sharing this personal information to us.
6. By submitting these forms stated above, we may send you direct marketing with further information about our services based on our services.
7. You can opt out of any email communications from us by clicking the unsubscribe button located at the bottom of every email.
8. We also collect personal information when you use the ‘Our Newsletter’ form on our site.
9. You can sign up to our email newsletter by submitting this form.
10. To complete the ‘Our Newsletter’ form you must submit your email address.

What We Do with Your Personal Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you provided
• From time to time, we may also use your information to contact you for market research purposes
• We may contact you by email, phone, or mail
• We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

We collect information directly from you in several ways. One way is through our use of ‘cookies’.    

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us

We will not sell, distribute, or send your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulations introduced in May 2018. You may also request that the personal information we hold be permanently deleted from our records.  Please email us immediately.

Papillon Virtual Solutions Privacy Policy may be updated at any time.  Please check this privacy statement from time to time. If you have any queries please do not hesitate to contact us.